I purchased ajanta mobile handset at shimoga karnataka in decmber
2007 by paying rs..4600/ .Now I approached Apexa collections (triveni)
the then dealer of your company mobile handsets for battery replacement
and service for problem in charging the unit it switches off when power
is turned on. They expresessed their inability to provide battery or any service
to your mobile handsets in breach of assurance given at the time of purchase.
Then iI contacted mr.shivkumar, one who is responsible the area for doing
needful urgently as it essential and cannot be waited... He.also expressed inability
several times
In this situation I cannot wait or wander pillar and post for essential service in our
city. I have issued notice to the dealer to give service or pay damages to replace
the handset urgently. He has not responded so far. And as a responsible corporate
company sold the product is bound to provide spares and service at the place sold
immediately. But it is not available months together qnd no hope as you have
discontinued sales and service.
I call upon to compensate me for inconvenience caused and pay damages to
the unit with readily available handset which has satisfactory service and spares
on demand. I demand at least Rs.25000/ as damages. Failing which I approach
proper REDRESSAL FORUM.Please dont give scope for it.
please respond within 10 days
yours faithfully
Nagbhushan swamy H
sindhu, 1st cross,
sharavatinagar east
Shimoga 577201
karnataka
08185251316
-9632184698
.
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