Sir
We Took a Europe tour through COX and KINGS Coimbatore. They ITINERARY which was shown to us has been revised by the travel agents without our knowledge that is also when we started the trip and we have not been informed of any changes. They told that the trip will be going on as per itinerary. But today we are in Paris now we have been informed that their is no lunch, we are not going to visit Venice, Innsbruck, Geneva- which were all given to us he original ITINERARY. No one in COX AND KINGS office is attending the phone and no one give us any explanation. All the five days we had not much of sight seeing. First he landed us in zurich on 22nd sep put us in an outskirt hotel. Next day he has booked a morning flight to Barcelona we reached an outskirt hotel and again left idle on 23rd sep 2011. Next two days was for ITMA Fair. Then on 26th afternoon they had booked a flight to paris and reached only in the evening the whole day was spend in airport no sightseeing. We were put up in an outskirt hotel some 60 km from paris. Now they are telling us that the ITINERARY has been change. WE are 26 people from Coimbatore don’t know what to do as we have already paid the travels. Now we are sitting in Paris. According to the plan we will reach home only one 4th morning. But now we have no choice. They had made may things optional. Which was previously included in the itinerary when they got money from us. So we have decided to cancel the trip and return back for daily we are left in the hotel room sitting idle. Now they guys are telling us that they are not going to provide lunch which was actually included in the itinerary.
Contact number of cox and king Coimbatore agent who changed the itinerary without the tourist knowledge- Mr Prasad -9962509234
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