GoIbibo
Money refund

In the month of December'11 I had booked a flight from Lucknow to Bangalore for travel on 19th Feb, but due to UP elections on 19th I had to prepone the travel on 17th Feb. Now while paying the resheduling charges of Rs - due to some technical issue in the GOIBIBO site the transaction failed, but the money was deducted. I checked with CC team of IBIBO and was told that I should retry for payement and any extra money deducted will be refunded bcak within 4 days. Its been 5 months since then and no refund has been done. Every time I called a CC they assure me to get this thing resolved with 2 days.(Infact my STD bills for calling IBIBO will be somewhere more than 200). Since then I mail them every week and everytime I get an assurance but no money. I am frustrated and would like the have some action taken against them. It's not only about the money but the attitude of IBIBO which is very-very unprofessional. I would suggest everyone not to do any booking through IBIBO however good offer they present.

Company: GoIbibo
Country: India

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