Agoda.com
Cheated by agoda.com

Dear Sir,

I have made a booking by agoda .com my booking ID no is 15787900 dated march 3rd 2o12.

We have paid $ 150.12 via credit card, booking was confirmed and receipt was send to me.

When I reached to hotel on 19th march it was shocked to see that your company has not made any booking.

I was trying your customer care many times but did not got any solution. I was compelled to stay with lower category room

by paying hefty amount $300.

Now you suggest me what to do, will you take up the matter with top management to resolve the issue. And please make sure

This kind of miss happening should not happen with any customer at night, really I suffered a lot.

jaipal singh

Company: Agoda.com
Country: India

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