Holiday Package
Non Receipt of Refund

Dear Sir:

It is for your kind information that on 17th of February around 11.00 am i received a call from the number 0120 - 3009400, Mr. Pankaj called me.

I booked the air package along with hotel charges at the rate of Rs. 9498 and Rs. 3198. The amount was taken from my Credit card.

Transaction ID : 440024485 for Rs. 9498

and 440023485 for Rs. 3198

I called your office at no. 011 - 40502424 on 18th February Mr. Gaurav.

But what Mr. Pankaj has told that i will get the Air ticket details and the hotel name within 48 hours. but on calling your helpline number of India Today Book Club i was surprised to get the actual details that its a gift voucher and it will take around 1 and half month. This was not expected from the persons calling in behalf of India Today Book Club. Mr. Pankaj told me wrong things.

I called for cancellation of the booking. The details are as under:

Refund Ref. No. RE10000839

Refund Ref. No. RE10000840

Complaint no. 385275

Membership no. ITBC0913348

But to my surprise, not expected from India Today Book Club", i have recevied any information regarding the refund, not any information is passed on to me regarding the refund. I have used Credit Card of my freind and he is pressing me hard to get the refund / money back to his account.

PLEASE HELP ME OUT.

Looking forward to your early reply in the matter.

Thanking you

yours sincerely

Sunil Kumar

H. No. 397, Sector - 10,

Ambala City

Haryana - India

09416005397

Company: Holiday Package
Country: India
State: Haryana
City: Ambala

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