Indian Railway
Non refund of money

I purchased a Railway Ticket no. J 17297404 for a journey from Jamnagar to Udaipur on 16 Jul at 1303 hours. On reaching Ahmedabad, it was told that the Udaipur express bound for Ahmedabad to Udaipur is cancelled for a week. I approached Window No. 7 at Ahmedabad. Mr. IJ Bhatt told that I cannot get the refund from Ahmedabad or I have to go to Jamnagar to get the refund. I mate Station master but no proper response. I went to Himatnagar railway station (where the Udaipur bound train terminated) to get the refund, Station Master Mr. CJ Lal and Mr. Sharma Ticket Booking clerk behaved very rudely used abusive language and told no refund get lost from here. Finally I approached Jamnagar for refund but it was told I cannot get refund from here. For this I spent Rs. 5235/- apart from lot of harassment and mental torturing. I want to get refund due cancellation of train plus the Rs. 5235/-. PC Jain 919998957741

Company: Indian Railway
Country: India

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