Indian railwaty ticket
Refund of ticket

Dear sir,

I had booked i ticket with PNR nos. 4314191601 on 18/1

I have not recieved hard copy of above ticket from courier by 22/1

which is the date of journey.

I have received male from courier@irctc.co.in on 21 /1 2010 that saying we are not able to deliver ticket.

See the below mail.

>>> &--Original Message&--

>>> From: courier@irctc.co.in

>>> To: "Sudhir Gawas"

>>> Date: Thu, 21 Jan 09:28:34 0530 (IST)

>>> Subject: Re: [IRCTC #857292]

>>>

>>>

>>>>

>>>> Dear Customer,

>>>>

>>>>

>>>> Now we don't have enough time for delivery. If your ticket is

>>>> confirmed/rac so you can take duplicate ticket from any indian railway

>>>> reservation counter before 24 hours departure of train as per railway

>>>> rule, by reporting lost of ticket.

>>>>

>>>> Regards,

>>>> Jitendra Kumar

>>>> courier@irctc.co.in www.irctc.co.in

I have visited Karmali (GOA) Station for concellation of Ticket.

But they claim that since i am not having HARD copy ticket they cannot cancelled the ticket.

I have taken duplicate ticket on 21/1 from Karmali (GOA) Station by claiming i have lost the ticket.

Next day i visited Sawantwadi Railway station (boarding station) for cancellation of ticket. They also claim that since i am not having HARD copy ticket they cannot cancelled the ticket.

I have ask for Surrendering the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt. They reject the claim saying i am not having HARD copy origanal ticket.

I am asking for REFUND OF i ticket with PNR nos. 4314191601

I have sent mail previously also, No reply has been received.

Kindly GO through my complaint,

& communicated me the same about status.

Or direct me to corresponding higher authority.

Regards,

Waiting for reply.

Sudhir Gawas.

Company: Indian railwaty ticket
Country: India

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