IRCTC
Refund on failed ticket transaction

I had tried to book two tickets from Bangalore City Junction to Trichy Junction for 17th Dec in Mailaduthurai express (6232). I reached the point till where I entered my card number and password details and clicked submit through the Citibank payment gateway. After this the web page showed service unavailable and Rs.392 was deducted from my account and the tickets were never booked. The seat availability before and after I tried booking was 150 and when I checked the failed transaction list the status given was ‘SETTLEMENT REQUESTED’ Kindly do the needful at the earliest and refund the amount ASAP. Herewith I am giving you the details required.

DETAILS:

Bank Details: Citibank

Date of Booking: 04/10/10

Train No & Name: 6232, Mysore-Mailaduthurai Express

Reference Number: 027719078055

Transaction ID: 0259098787

E-mail id (Personal): rahuliggu@gmail.com

Company: IRCTC
Country: India
State: Karnataka
City: Bangalore

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