IRCTC
TICKET NOT BOOKED BUT MONEY DEDUCTED

Today (10/05) I have done an online transaction to purchase a ticket on 01097 LTT NAGPUR SPL Exp from MUMBAI City Jn to NAGPUR boarding on 18/05 for Sri SUCHITRA JADHAV AND PRADHUMN JADHAV Unfortunately after the payment was made through HDFC payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do? com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,

MANOJ KHOBRAGADE

Company: IRCTC
Country: India
State: Maharashtra

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