For me
MakeMy Trip became My Trouble.
How?
I have booked airlines tickets from MakeMy Trip and its details is below: My Booking ID NF251351206050
But when trouble was created, when I was returning from Mumbai to Jamnagar on 04-NOV-10 and Air India ticketing supervisor and Boarding Pass Issuer told me that Your ticket was shown as used ticket, so I fought with Air India Officers and make a Solid Arguments that why I was not able to get boarding pass because I have all written documents which was sent to me and also E-ticket print copy.
Then I was contacted Air Port Manager and showing me MakeMy Trip's FAX copy of booking confirmation from MakeMy Trip.
In this FAX copy My son's ETKT No. is : 058 1670 311 820
This number is shown to and fro Jamnagar to Mumbai and back Mumbai to Jamnagar.
So, as per MakeMy Trip's FAX copy and Air India's record list only one time my son's money paid to Air India, and that's why they didn't give me boarding pass of my son.
I have contacted to MakeMy Trip's customer call centre for getting help, but call centre hold my phone and making inquiry and my flight departure time is nearly by. It was not a fulfill satisfied getting support from them.
Till at last minutes of my departure time MakeMy Trip's customer representive told me that you should buy new fresh air ticket and continue your journey to Jamnagar.
Then I purchased a New Air ticket from Mumbai to Jamnagar for my son and Paid fully INR 6632/-
Just imagine! If airlines would be full and I wasn't get air ticket instant than what should I do! And that time would MakeMy Trip give me any compensate for my trouble,?
So, I want my son's full ticket reimbursemt which was brought on the spot and Its details is below:
Passenger Name: BHATT/PARTHMSTR
Ticket Number: 058 2304 439 273
Issuance Date: 04NOV10
Issuance Place: AIR INDIA/NDTC MUMBAI BOM/IN
Agent Iata# : 14390320
Endorsements: APR0175050RN1269
Payment : 6632
Sir,
I register complaint in MakeMy Trip costomer support forum, and they answered me that with in 42 hours we will call back, but after 13 days I have not getting conform reply from Make My trip. whether I would get my refund or not.
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