ONE TOUCH SOLUTIONS (INDIA) PVT LTD,
I HAVE NOT RECEIVED Holiday package FROM THEM.
we had book 5 travel packages from HELLO TRAVELS of Rs.15000/- for anywhere in India and also had send my booking well in advance in Dec. the payment was made to following address:
One Touch Solutions (India) Pvt. Ltd
129 G/15 NSEZ PHASE - II
NOIDA - 201305U.P
India
Phone No. 0120-6722100/6722100
ALSO FIND acknowledgement details:
We acknowledge your payment receipt of INR. 2999/- against our 2 Nights & 3 Days Holiday Package, Below are the reference of of your Transaction.
Name: Laksha Raj
Transaction Id: 10287358, 10287381, 10287406, 10287410
Booking ID - 222222841, 222222842, 222222843, 222222844
Date of Booking: 02/01
Validity: 12 Months
I also send Deman draft of rs.2500/-. It is specifically mentioned in your brochure that after receiving our booking you executive will call us and confirm the booking. But nobody even bothers to call us instead we have to keep on calling and the lines are continuously engaged. I have also sent so many emails but only an automated reply comes and that is over there. Nobody bothers to reply it or neither does any of your executive calls us back. It is nearly six months now. i am everyday calling their customer service but everyday they say within 24 hours you will get your refund back in your account. but till date no amount has been refunded back to me. I am very helpless as i had purchased this package for other organization. kindly look into the issue. I think this Religare is a fraud company and cheats people all over India to take their packages. as after they receive the money not a single call is received from their side. Please look into the matter seriously and take serious action against them so that other people do not suffer the same problem as I have suffered and help me at the earliest to get my refund back.
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