Issue: money not refunded (since 23 -oct till date 21-nov)
Date of journey: 23-Oct
conservation reg refund policy and need my money back
Bus ref: TEBG22828683
SEAT NO: J1
Pnr: DBRS1804171-DH-34
Status: cancellation of ticket
Actually the booking agent had created big mess by booking two different tickets with two different buses for my family and i told him that was not my problem it`s because of your mistake why should I face a problem with my kid, But what ever many be prob Iis I want the ticket with same bus ref: seat d4-DH 31 so finally i got a ticket in this same bus and seat no D3 where i have to pay to the bus driver and I been informed from REDBUS booking agent that that will money will be credited into your account as of your previous booked ticket [ref: mention above] so i am still waiting for my money.
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