Regarding worst online reservation of APSRTC. i have booked 3 tickets from bang to tirupathi @ marathahalli on 01/04 for next day (02/04) morning, and i choosen pickup point as KRPURAM, bus service number is 5119. I have reached the KRPURAM by 6.30 A.M. and waited for half an hour, bus came @ 7:05 and when we are trying to get in to bus, we were shocked, because conductor sold all the tickets and he said that i didn't received any reservation chart go and contact Majestic Apsrtc they will surely refund your amount.
We didnt understand what to do, so we back to home and contact Marathahalli branch, he gave a number and asked us to call, when we called to them the person said that sorry for inconvenience caused and ask us to lodge a complaint for refund amount.
on 03/04 at 6:30 p.m. we went apsrtc majestic. there the response of the employees are very worst, and they are not accepting their mistake completely and said that is network problem we wont refund your money, if you want to travel now we can arrange.
how can we go to tirupathi at that time, because of them we cancelled return tickets, rooms and all... they are simply saying if you want go you can go now otherwise your mony will be lost...
Actually first we asked refund if not we asked them to arrange tickets on another travel date i.e. on 21/04. They didnt agreed. Just we lodge a complaint and came back. till now no response..
this is the scenario we faced through apsrtc, see there response and attitude... we didnt travelled to tirupathi, we lost our money so finally its waste of our effort, money and time...
so guys dont prefer to travel through apsrtc service... they are worst...
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