Dish TV
Not able to view any channel

Hi,

I had very bitter experience with DISH TV Customer care, I have been deprived off my channel services since last 10 days. Could not able to view any of channels. I have been following customer care since last 5 days proactively and continuously. Every day they said and demand for 24 more hrs. Eventually i end up with no result and paying the price of being a helpless customer. Who has around 2 years of relation with the DIST TV but being fooled with sweet pills at the time when service is required.

I had Three open ticket/s with them, among three two of them they have closed by their own. even without resolving the complaint or talking to the customer. (-- 42045841 -- -- 42134698 --)

So far I had words with (Mr. Abhinav Shukla, Senior Supervisior) Who had ensure me that your services will be up by 22 july itself. No response so far just sweet pills of words

Then i had words with Customer care Executive Ms. Poornima, She ensure me that your services will get up by today itself, Another Sweet pill/s of words, no complaint resolve so far

Then i had words with Customer care Executive Mr. Jagdeep, Who said that i don't see any complaints against your vc number in the system. When I said I am calling from last 4 - 5 days, Then he said wait let me check again... Then he find complaint/s and asked for another 24 hrs

Then i had words with (Mr. Deepak Singh, Floor Supervior). He said now you have knock the right door i do understand you deeply, please give us time of another 24 hrs..Nothing happen so far.

Now, You tell what shall I do... Do i remain helpless of being a customer crapped in fatal circumstances. Who have been fooled with sweet pills every then and now or by closing the complaints even without resolving them or talking to the customer. We all knows how tough is to reach a customer care executive. If fortunately you reached then they just offer you sweet pills with a promise of another 24 hrs wait and eventually put you in the bottom less hole. Now i left with no courage for hoping for a hope. But want to share the grievance along with the bitter experience i had in making the DISH TV as my preferred choice.

Thanks

Ankit Jain

9999173344

VC Number : 01505472386