» » Tata Sky - After Sales Service | #15980

Complaint / review / scam report
Tata Sky
After Sales Service

Hi,

I have subscribed to Tata Sky. I find that they charge exorbitant prices for replacement of equipment parts. The battery cover of my remote had broken down (bad build quality, but that's a different issues). Tata Sky service representative says it costs 350/- Rs. to be changed. I don't know how high will the charges be when it comes to some real operative part. It may be because the parts are not available in local market that TATAs are charging so high. It's a kind of monopoly situation. You sell a million pices of equipment and then you keep the service within your company and charge unimaginably high rates for this service. Make more money in servicing than in selling or monthly subscriptions. My advice - Stick yo set-top boxes if you can.
Author: Rajiv


Offender: Tata Sky

Country: India   State: All India

Category: Electronics and household app.

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