Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel - Change in my offer and discounetcing my call when i ws in call with customercare n blocking my number to not to call customercare | News #20445

Airtel
Change in my offer and discounetcing my call when i ws in call with customercare n blocking my number to not to call customercare

On feb 17th near 0900 hours i got a call from Airtel. then they asked me several question about portability cz i had sen a msg 2 change my network. after asking many uestion they offered me one good offer it contains Airtel2Airtel 10 ps for min. then Airtel2Other 30 ps for a min. and i accepted that offer. then after many days.. i think from last sunday my offer is changed "without any information". and now its costing me any mobile seconds for a min... after that i called airtel customercare. bt its not conecting frm long time... so i tried frm another airtel number then called them. then one fellow recived my call... then i explained him evrything on 1st march near 2200 hours.. 1stly he talked nicely.. then he started 2 saying that i dont having any offers like 10ps n 30ps.. bt i said i got call from airtel den they told me 2 send a msg like "cncl" to "222" so den i got conformation msg n all... but he said no sir u dont having this kind of any offer and all... then i asked him do u think im lieng here like that. then i asked him okay! now tell me i recharged 52 rupees on 26 feb for messege pack for 30days.. but now.. i having any offers whci i recharged for them... but he dint asnswerd anything but suddnly he cut my call... without saying anything.. and now from that number also i cant call them... why itz happening?? no one there to control this "robbery"?? if they need money means.. they can beg me... but not cheating like this... im using Airtel from last 6 years... but now days for competaion they doing like this... because "i thought" Airtel ws the best netwrk company.. but now.. che! i ws damn wrong.. my number is 96630 52570

i hope i can get better solution here.. cz i knw that they not going to return my money for any cost... but am just waiting for thier appology and my offer n messege pack back...!!! thats all

if i dint get any solution means... i will think i wasted my 18 min of life by regestering here n typing this all thing...!!!

anyway thnk u...


Company: Airtel

Country: India

Category: Electronics and household app.

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