I placed order for modular kitchen and wardrobes to COOKSCAPE / ORCHID designs and am suffering from it. I just wanted to alert you guys about them.
They have offices in Koramangala (next to Sukh Sagar) and in Jayanagar.
They will speak as if they are professional, blah... etc and in the end are worse that carpenters. For my apartment they collected the money on delivery of material on August 21. There were short supplies of major item like doors for kitchen unit, laminate for wardrobe, etc.
More than a month, they have not supplied it (and the best part is I cannot use what they have delivered, latches not done, screws not fitted properly). Absolutely bad customer service, they have not even sent anyone to find out what is missing, and whenever i call up they will say some issues in their factory and promise to deliver in the next few days (which has never happened).
Kindly advise if i can approach the consumer court and make them complete my work and compensate for all the anxiety.
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