BSNL
Wrong charage

Sir,

I have used BSNL Broadband. Last year date 31 march I paid one year advance rent of my pack 1 -04-10 to 31-03-11, but BSNL send me bill in January

1. BSNL change my broadband plain without my any request and then send me bill but i paid all ready one year advance rent

2. I vist. BSNL office in November, but officer ask pay this bill because all bill system change, then i reach BSNL bill office . he say your plain change so your advance rent benefit is not allowed, but i say i was not change my plan your officer was change my plain then he ask Your bill i right, but it is not ture

I think my plain was change in month, so my bill ready by my using basic not a my plain basic, (mean data basic)

please sir help me because not any one listen complain in bsnl officer

my cell number - 9876395707

email ID- [email protected]

My broadband detail -

BSNL no- 01765-269420

name of tel. number

Mr. - Gurpreet Singh

Vill- ajnoda khurd

P.O.- ajnoda kalan

Tel- nabha

distt- patiala

punjab

pin code- 147201