It’s a matter of shame for IRCTC that even after so many years of operations, you’ll are not able to service passengers during peak seasons as most of them like me and many others go without rail tickets even after Tatkal during Diwali/summer/winter holidays.
It’s a shame and failure of IRCTC completely that you’ll fall prey to the touts of the railways who are more efficient than your system which just cannot provide tickets. Touts pay railway ticket bookers and get their tickets inside Railway stations before 810 and within 5 mins all tickets as we just wait like fools on your incompetent system. Every time it gets stuck on the payment page as even 100 tickets are washed off in minutes
I have been crying foul since 3 yrs now, but you’ll just do not care to make some quota with the Rail autorities. Last 3 days I have been trying for tatkal system for my ailing mother and have just failed to get her tickets from Mumbai to Hyderabad, thanks to the touts who are more efficient to fool the system itself.
Railways do not launch special trains either to clear the rush. Really we live in a fools inefficient system, run by useless inefficient people.
I hope My mail reaches Lalu ji as its to all his men.
Thanks
Somu
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