I had traveled to Sri Lanka last month .. I made ISD calls to India .. I have been charged Rs. 38.70 for a 1 min 3 sec call to an Indian mobile number .. whereas for a call to a BSNL landline .. I have been charged .. Rs. 244.75 for a similar 1 min 4 sec call .. This is Wrong, Unfair, and Excessive billing .. I have not got a resolution or response to my problem despite several complaints to the AIRTEL customer service team .. over email and telecon .. Please help resolve this .. immediately ..
This is URGENT.
T & R... RW
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