Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Pthetic Service By Airtel | News #58302

Airtel
Pthetic Service By Airtel

I got free airtel sim card whose number is 9967008971 on the name of Santosh Kumar Dubey on purchase of mobile from planetm thane (w). I have recharged it with 50 rs coupon on which i get airtel to airtel 100 rs talk time and 50 rs other talk time.apart from that i have recharged with 10 rs coupon.

After 2 week it get activated any how by Airtel after long argument. As soon it get activated i found that

15 rs deducted for gprs where as i have not send any sms to them. When i complaint for the same they refund the amount. Later i send sms to activate GPRS which they activate immediatly but they send me wrong sms no for MO setting request on which i tried for an hour but not able to send the sms. Finally i raise request on customer care and told them the situation. He told me that if i am not able to recieve request within an hour they will refund the amount. I did not recieve mo setting after 24 hrs and they did not refund also. and also they block my customer care service and outgoing free sms to costomer care.

On calling 999 from airtel gallery, and too much argument they refund the amount. After 2 day again i send sms to acitvate GPRS which they activate but they block the airtel dial up connection. I send deactivate SMS on same night. and raise complaint [0201075239] on 1 feb on which no action has been taken till now and they deduct all my balance from my account.

I don't know how airtel service is still running based on this service. Strange!!!


Company: Airtel

Country: India

Category: Miscellaneous

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