I bought a life time validity Prepaid card for Rs.250/- in the month of Oct. They wanted proof of residence and id proof. I gave it to the dealer and after that only they sold the prepaid sim card to me. They said it would be activated within 2 days.
And, yes, it was activated within 2 days. My number is: 9600213425. But with in the next two days, it was disconnected without any intimation. When ever I tried to dial a number, I got the message 'you have been disconnected because you have not submitted proof of residence and proof of id documents'. though I have given it to them already even while buying it, they now disconnected it without any warning. Even the customer support is not reachable. They just did not want the customer.
I had to go after them and gave them all the papers for the second time. This time it was done with the Airtel office at RS Puram in Coimbatore. They said within two days the connection will be restored.
Nothing like that happened. After four days, I approached them again. They said that I need to contact the regional office and they do not have any information on the status of the connection.By this time, the phone showed a message saying no service.
I contacted the zonal office of Airtel, they asked me to give the papers again. For the third time, i gave the papers. They said, within one week your connection will be restored. One week passed and no connection came up.
I approached the regional office again. And they said, the sim card is gone and it cannot be reactivated. it is a life time one and I do not understand why this was done. No body knows why this was done.
What a cheating game, Airtel plays!! Since it is Rs.250/- only they are sure that nobody will take them to the court or pull them to consumer forum!!
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