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Complaint / review / scam report
Airtel
Service tax being charged on selection of the numbe

I have taken a airtel connection recently with a platinum number charge on the selection of a number i.e., (Rs 5000/-).I was given a waiver of Rs 2500/- and balance was paid.When I received my first month bill I found that they have charged Rs 5000/- in my account adding service tax on the same of 12.36% i.e., ( Rs618/-) and against the same a payment of Rs 2500/- which was made at the time of taking the connection was adjusted.The bill reflected that I still need to pay Rs 3428/-.But when i contacted the airtel customer care they gave me waiver of Rs 2500/- as assured but they have yet not waived the service tax part.I spoke to the floor manager Mr. Azaruddin Sherif who said that the same cannot be waived off.He told me that he can waive Rs 309/- i.e., ( 12.36% on Rs 2500/-) which was given as a waiver to me.When I took the connection I was provided with a receipt of Rs 2500/- Without any service tax.The floor manager said that he cannot connect me to the manager Mr.Srikant.I have made the payment of the due bill excluding the service tax which is not being waived off.

Kindly oblige and do the needful...

Thanks & Regards

DEV SAMAR.

Ph : 9008580000.
Author: Dev Sama


Offender: Airtel

Country: India   State: All India

Category: Miscellaneous

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