Dear sir,
This is to inform you that my name is Neeraj Verma using MTNL services from last 5 to 6 years but i never faced that kind of issue in past My MTNL no is - 9868892139 Connection named on Mr. Nanak Chand Verma Billing address is : - 361/21, Madan Puri, Lane no- 6, Near- Patodi Chowk, Gurgaon, 122001 (Haryana). This is so embarrassing that I am not getting my bills from last 9 to 10 month's, the thing is that if i want my bill's then i have to visit SANCHAR HAAT The address is : - Opp Telephone Exchange, Sec-12, Gurgaon - 122001 but the main concern is that from last 7 to 8 month's i m getting wrong bill's from sanchar haat. I personally went to SANCHAR HAAT but they always said that please pay the due's or further query we are attending u shortly but no one taking care of my number. Last time i told them that if you not describe my bill's then i am not go to pay even Rs 1/-. Due to non-receiving of bill i had made regular communication to mtnl Company but nobody turns up, this is ethical duty to understand the problem of Customer and rectify the same within time frame as mentioned in your standard code of conduct.
they disconnect my MTNL no without intimation this is again ethical duty to give regular services to customer for everything.
Now again this is my humble request to you to take appropriate action without any delay, i had suffered a lot due to outgoing facility stopped without intimation, i am not able to communicate my relatives, my family, office and other urgent communications, suffered a lot due to MTNL non-ethical attitude.
0 comments