Inconsumercomplaints.com » Telecommunications » Review / complaint: BSNL - Fake bills | News #151549

BSNL
Fake bills

Dear Sir,

Mobile no.: 9440433052

I am billed for unnecessary reasons. Charges for privilege SMSes are billed, which I've never opted. When contaced BSNL customer care, Trimulgherry, they say that if we ask for more information on this, we will be charged double and triple. My mother uses this number. She is a house wife. She gets her source of income from the rental of Rs.3000/- per month. If she has to pay 550 on cell phone bill, what will she will left with for her other expenses? She always grumbles and gets troubled whenever she sees huge bill and has to pay for no reason. Pl. check her call records. She is paying double than her call charges. Behaviour of BSNL, Trimugherry officials is atrocious and rude. They better know that their salary is paid from their customer's bill amount and they owe us the service.

I NEED A RESPONSE AND MY MOTHER'S MONEY BACK.

My no: 8008303449

Regards,

Sudha M D


Company: BSNL

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Telecommunications

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