I am an AIRCEL prepaid customer having connection no. 9808334836. It has been one of life's most fatel mistakes to subscribe to AIRCEL on the following accounts :
1. START DND: I wanted to start DND Registry but their system emitted msg in response to my SMS stating "The no. you have mentioned is not an active number." After a lot of attempts, I could get a chance to talk to the Customer Care personnel and he has agreed to effect DND w.e.f. 19 May. However, the company is going to make me a senile person by that time by calling me every ten-fifteen minutes with its promotional calls and SMS.
2. INTERNET SERVICES: I got a recharge of Rs.98/- for so-called unlimited internet service. However, out of every 20 attempts, I get through to my mailbox only once. Getting internet access to surf other sites is simply out of question.
3. FRIENDS ZONE: I am informed via SMS "Thank you for subscribing to Friends Zone. Your ID is... We have deducted Rs. 30/- for the month." while the fact is I never subscribed to Friends Zone! When I try to un-subscribe, I don't get through to the customer care. There menu driven bla-bla-bla drives me crazy.
4. DIALER TONE: As if it were not enough, I have now been informed that I have subscribed to Dialer Tune - something which I never did. Everyday I get a message that my subscription is renewed. Go to hell I would say.
This company appears to be inhabited by a bunch of cheats and utterly incompetent people who have come to this business merely to cheat and harrass the public. It is height of foolishness to think that by disturbing someone with an unsolicited call every ten or twenty minutes you could woo him / her to your advertised product. On the very opposite, you make him your sworn enemy. Go to hell AIRCEL and go to hell all the promotors, employees and management of AIRCEL.
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