Complaint / review / scam report

I have placed a complaint 2-3 weeks back, but still i d'nt got any response from airtel


My ph no-9004040687

i m using airtel 37 (370)local/std message pack for last couple of month and itz an auto renewable plan. but without intimation they change their plan to only local message pack and re-activated my message pack plan. In the reactivated message also they written 370 local/std message pack. i hav a copy that message also, and all other previous messages of airtel but they never given me any change of plan intimation message prior to balance deduction.

i hav call their customer support, but they said itz a techinical issue tat u d'nt get message so we can't refund ur amount.

Now if my plan change on the fly how the hell i should know???? and what should i do wit my current plan i had no use of local messages. i want my money back also my std msg deducted charges bcoz for their technical fault why should i pay from my pocket.
Author: ickragv

Offender: Airtel

Country: India   State: Maharashtra   City: Mumbai City

Category: Telecommunications


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