I was bought Airtel Prepaid connection (8197666529) on 18-March from Sagar Stationery Bashyam circle, Sadashiva Nagar, Bangalore-80.
When i was bought they collected from me Address proof and Photo id proof (Employee letter pad & Voter id with Tamilnadu address) with Friend No written in it.
26-March Evening they called and verified they asked the addresses and said verification was over.
The Next Day 27th-March evening they sent sms says that verification failure and provide the documents to Airtel relationship centre again. They Cut my outgoing calls.
Then i tried to the customer care 121 they said my document i not reached and i said i got the verification call and all. Even then they said to produce the document again, I said whatever the document provided i true and i asked.
One time they saying verification failure and other time documents not submitted then i catch the fellow who sold the sim card they said it has been submitted in Malleswaram Airtel relationship centre.
I demanded if verification fails say what is fault i have provided (As per my knowledge they didn't verified). Then one time they said document not reach. Then i asked with out reached the document how i got a call for verification after a week of got the connection?
The Airtel wants to twist the problem and wants their customers to run behind for their executives not working properly ..
Finally i submitted the same documents and got the new connection from AIRCEL . Their executives came personally to my office and residences and verified now the connections is live without any troubled me. Then why this very big networks fellows doesn't doing their formalities.
I have all the mails return to the airtel customer care is with me and i got the bill from to whom i am purchased the Sim card too.
Kindly give the direction to get back to my all the money back from the AIRTEL.
Regards,
K.Prabu
Present working Aircel No : 8553018744.
Previous Airtel not working No : 8197666529
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