Dear Sir,
This is ASIF IQBAL, i have been the customer of AIRTEL since past 8years and i got all the professional and personal contacts and links with that number only, Since past 3 to 4 months i am unable to send texts to any number, I almost changed 6 to 8 handsets. But still there is the same problem. So i tried contacting to customer care. I was unable to get connect with them may be due to network error. Finally it got connected 27/06 back and i spoke to the customer care executive. He took my complaint and the complaint number is CLSMS30627246894. He said me that it will get rectify by 29/06. Then again i contacted the customer care on 29/06 almost 5 hours back to back i was trying to contact the executive but the network is so worst that it didn't got connect. Later next day again i spoked to the executive and told him the concern, He couldn't able to answer my query and he transferred the call to Mr. Nizam (Supervisor) I told him everything about the problem which i am facing through AIRTEL. He took my complaint, the complaint number is CLSMS20630205536. And he promised me that it will get rectify by another 4 to 5 hours. I told him very clearly that in case if my query is not going to be solved the time which he said. I am going to book a complaint in consumer forum about the airtel. I do have all the messages which i got from airtel. Please help me sir. I would like to claim the compensation from airtel. Because of their careless service i lost my job. And i had told the executives and supervisor even about this. I have a hope that atleast i have this way to tell my problem.
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