Stop service if i faild to submit my ID Details on 20 oct after using the service for approx 3 years
Dear Sir,
Sorry to inform you that i am suscribing a Airtel pre Paid connection from last few years. on 20.10.2010 I have received one messages from
AK-Airtel " :Ur Airtel Service will STOP Today if we don't
receive ur proofof Address & Identity, Photo & Form. Submit & get Rs 60 free talk time". I am not able to understand what is going on on enquiry to your
customer care the same response i have got. While confirming my details again in
front of your representative of Customer Care. As per their version it is under regulation of TRAI.
At the time of getting the connection i have given all my documents to Airtel, now after so many years why should again i have to submit all the documents & Photographs again. If so, you should issue a official letter for the same addressing me. On the basis of a sms & threatning of Discontinuation of my connection with other dispute it is not possible to submit all the documents within one day. Is the same correct?
I am ready to submit my details but on the threatning by Airtel i am not submit the documents. Please note today is 21 of october '2010 & today they stop call and msg send servicedue to this. My all the business hampered due to this.
Thanking you & awaiting for your immidiate response.
Regards
Vivek
Mobile no :9748415656
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