This is my complaine to airtel
Dear Sir/Mam
Subject: Surprise to see your burst customer care services, without call my amount is deducting
First of all my balance is reduced to Rs 60 massaging that GPRS is activated by customer care Mr. Vivek during complaining on 198 about my other mobile no.9956002579.
But actually no services are activated by me & no one other uses my cell. Because this is not the first time it happens
Again I talked and complained to Sr. Executive officer Mr. Atul Kumar through customer care (198). After deep discussion Rs. 60 is returned.
But I was surprised that again sending 12 times same MSG (Live Arti) continously and deducting
Really it is very shamans work of Indian Airtel which is an standard company.
Rs.5 multiplied by 12 i.e. Rs. 60.Due to these deduction I was unable to contact my family in time
Kindly take necessary action against Mr. Vivek & Mr. Atul Kumar (costomer care office Hajrat ganj, Lucknow)
and refund my Rs.60 for mobile no. 9559761279 and Rs.50 for mobile no. 9559761279
Thanks with regards,
Laxmi Kant Tiwari
Lecturer (Selection Grade)
Department of Applied Science & Humanities
Kanpur Institute of Technology Rooma,
Kanpur (U.P.), India
Mobile No.: 91-9559761279
http://www.kit.ac.in
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