Re: Airtel
I have subscriber to your service one month back and my outgoing calls are bared due to exceed in my credit limit. As per my information my credit limit is 1000 and my usage was approx. 500 Rs. Without any previous information my outgoing calls are bared. When I have called the Call center four time and I have got junk answers from your executives.
When I have asked why my outgoings are bared without informing me I have got the answer twice we have made a call and twice I have got the answer that there was no calls made.
I have got the same answer when I have visited your Airel brand in Sahar mall. and they told me its our mistake and there was no calls made to inform you.
Since my credit limit is 1000 and my usage is 500 why the outgoing calls are bared without informing. Why there was no call/SMS from you to inform me about this.
I have asked the Airtel office sahar mall peoples to provide me the complaint number they told me that you will get the SMS with the complaint number, but unfortunately I have not received and details.
0 comments