Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: Raghav - Be Aware of Trip Mart international Travel Agent | News #495445

Raghav
Be Aware of Trip Mart international Travel Agent

Trip Mart international travel Agent

Cancelled my Travel Plan by asking more money before 1 week of travel
How Trip Mart (International Travel Agent) Troubles & cheat Customer-Extremely Pathetic Service- Be Aware of Trip Mart Travel Agent

Dear All,

Ref: How Travel agent cheat Customer-Be Aware of Trip Mart Travel Agent

Root Cause- Travel agent have only Blocked the seats after confirmation & booking done very close to travel days & found that airlines have increased air fare & directly they shifted all problems on Customer end

This is to inform you all that I booked a Holiday package for Thailand for 4nights & 5 days & below are the communication details happened & end of my mail you will realize how travel agent cheat Customer.

Steps :

Step 1 : Received package details on Tue 10/9 3:04 PM

Details: Received continuous call from Executive to finalize travel plan (Niyoma Bora – Main culprit of Travel plan & Travel Consultant)

Step2: Based on the plan after long discussion & negotiation I finalized travel plan with one of the pathetic service provider called Trip Mart

I sent confirmation mail & made the payment of 10000/- as committed.

Step 3: Got the confirmation on Payment & received details on remaining payment.

Step 4: As committed by me I made the payment of 30000/- on 23rd Nov

Step 5: Received call from Trip mart for extra 15000/- reason is that Airlines have increased the airfare & customer should bare the extra expenses even after the confirmation mail.

Step 6: After fighting for so long time finally Trip Mart without any proper communication returned my money with Deposit Slip. In order to receive money I have tried several times & had very worst discussion with below persons without proper communications.

Mr. Vikram – Operational Manager-09873405312
Mr. Arpit – Executive
Mr. Vikas – Accounts Department

Before I was finalizing plan they were in continuous discussion with me but after problem my communication to these people were very disappointing.

Step 7: . I have been following up endless times for my tickets. These guys have soured my mood and it was a big mistake choosing Trip mart International Travel Agent for a holiday package. It was one of the most harrowing experience-a nightmare seriously. Trip Mart, you suck bigtime.


Company: Raghav

Country: India   State: Uttar Pradesh

Category: Traveling & Tourism

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