Complaint / review / scam report
Reliance Big TV
Smart card pairing erro


I have taken one year subscription with south Indian package. As such I am unable to see many channels. Now, TV9 news channel is also disconnected. The displayed message is "smart card pairing error, contact customer care".

I have been trying to speak with customer care executive from last one month on its toll free number (18002009001). Every call is taking more than 2 mins of valuable time & disconnects abruptly. It is irritating & disappointing. I have even approached local dealers who say we can't help as they don't have other numbers.

Pls. advise and get me a justice.

Prabhakar SL
Author: prabhakarsl

Offender: Reliance Big TV

Country: India   State: Karnataka

Category: TV & Radio

1 comment

RDTV Care 27 December 2012, 6:45 AM
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.


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