AVA Merchandising Catalogue Pvt Ltd
Product not Delivered even after full payment

Hello There,

I have ordered Watch and Jwellery from AVA Merchandising Catalogue Pvt Ltd catalogue which I received with my ICICI Bank Credit card statement on 29th Jun'10 by telecalling. My credit card was debited for the order. I had ordered 3 products, out of which I have received 1 watch per my order, 1 watch I have ordered was not per my order and even was not in working condition. I have made complaint about that in the Company and ICICI Bank, Company tele caller agents asked me to courier it to their place. I have couriered the product on 24th August'10 and Company agents have confirmed me the receipt of the watch.

My complaint is till date I have not received the 3rd product I have ordered i.e. Jewelry Box, and the watch in replacement of the order which I have return to them, Company have closed down there many telephone lines and even they are not replying my emails.

Request you to please take the action against the same.

Regards,

Rachna Dharamshi

9819584345 / 9920634540.