A seller has booked an industrial diamond embedded on a silver ring through DTDC Courier for delivery to Kolkata. Consignor=Ranchi. C/Note No-K546301000 dt 9.4.2012.Consignee=D.Bose.1/2, Baman Para Lane, Flat No-6.Kolkata-700019.Consignor=Ms Abhilasha Sinha. AshokNagar, Ranchi. Jharkhand. I have showed the c/note, DR sheet, all neccessary documents, to the Courier, DTDC but after their enquiry, they have regretted to compensate anything? I have paid Rs.7000/- to the consignor, but the consignor, the courier are all sitting tight!!! How it is possible? There is no LAW to protect the customer? The consignment has been proved to have been delivered to a wrong address. The Courier denies the fact!!! I require a JUSTICE in this matter. Thanks, D.Bose. Kolkata-700019.
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