Dear Sir,
I have applied for Axis Bank home Loan and since then they have made my life hell. When applied I have clearly told that I don't want any insurance, but then too in pre-approvement they put insurance condition and when I told them to refund money if insurance can't be waived, then they say, they are again going to send waiver request and waste huge time, never properly respond on emails and delayed the Loan process. I have told them what date I require loan and if you can make it possible, then only process it, else please let me know, I will take Loan from other Bank and till last moment they trap me with their false commitments.
Now I have cancelled the Loan request from Axis Bank. I have asked them to refund the processing fee INR 11030, but no one is properly responding properly on email.
Also I have suffered a lot because of Axis Bank, in terms of mental tension, pressure, health loses, delay in dreams of my own home, execution of other plans, my parents & sister have planned to come in 3rd week of November to Mumbai from Gwalior/Delhi, but couldn't make it possible, because of Axis Bank, huge time wastage, suffering in professional front as well as personal front, at places couldn't walk my talk because of Axis Bank couldn't walk it's commitment, financial loses, loses in terms
of Emotional Bank Account, unnecessary problem/delay because of unavailability of Cheque Book consumed/wasted for Axis Bank Home Loan processing (1 6 cheques wasted), lost peace of mind etc.
Axis Bank worst for Home Loans and Grievance Redressal is of no use, no one responds. Fake commitments and irritating service and make your life hell.
I have all written communication emails as well as recorded voice recordings against Axis Bank representatives, request you to help me in this matter to get my money back as well a to compensate my loses from Axis Bank. Also to instruct Banks for such kind of miss-communication and miss-handling in Loan etc. processing.
Regards
Kushal Varshney
Mobile - 91 9920098521
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