AXIS BANK LIMITED
Change in EMI (Housing Loan)

Hi Sir/Madam,

I'm paying housing loan EMI with 300 month of tenor for more than 1 year, but i could see my tenor gets increased due to increase in interest rates. Due which, i requested for increase in EMI with reduction in my tenor for 260 months, which i applied on March month with the request letter, filled form and cancelled cheque leaf.

But still i could see that they are deducting the older EMI amount of Rs. 20, 730, where as it was supposed to be Rs. 21, 697. Due to the carelessness of Bank people im facing the problem and paying the excess amount. They dint even call me and inform that your EMI cant be changed etc etc. They simply say im sorry.

I require a proper answer, why is the EMI not properly charged? It needs to be reflected in may month with new EMI amount. If not please provide me compensation for incured loss.

Loan Account number: PHR009000310106

Thanks & Regards,

Karthik B