I had took a personal loan from axis bank and number is 245010600578479.
I was supposed to get 1% cash every year. I finished the loan in sep2010. They did n't gave cash back and always say that is in process. Atlast they said, they missed as loan completed and now they are processing in Oct. These idiots saying i should get from oct and till date i.e. dec i did n't receive.
To give my security cheques back also they took 90 days.
Never bank with loan department of axis bank as they screw happiness royally. They dont have process.. They dont stay on commitments. They are just idiots..
Attaching the mail chain i had with them..
On Fri, Dec 10 at 12:49 PM, Srinivasarao Potnuru wrote:
Hi,
Good day to you.
I am yet to receive response regarding my 1% cash back.
Your earlier mail quotes, i will get in 1st week in december and i am sure 1st week is completed.
Thanks,
Srinivasarao Potnuru
On Thu, Dec 2 at 11:52 AM, Srinivasarao Potnuru wrote:
Hi,
I had received the security cheques. Thank you.
As communicated earlier, please do let me know about my 1% cash back by end of Dec 1st week.
Thanks,
Srinivasarao Potnuru
On Thu, Dec 2 at 11:14 AM, wrote:
Dear Sir,
Thank you for your Email
Courier send on 30th Nov through blue dart POD No 12959593533.
Thanks & Regards
%%%%%%__
Hemavathi
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru wrote: &--
To: [email protected]
From: Srinivasarao Potnuru
Date: 12/01 11:31AM
Subject: Re: Fw: Re: 'AXISIBRM=007-929-151' Regarding loan account
Hi,
I am yet to receive the cheques. Could you please help me with the Courier tracking number details.
Thanks,
Srinivasarao Potnuru
On Mon, Nov 29 at 6:59 PM, < [email protected] > wrote:
Dear Sir,
Greetings from Axis bank!!!
As per the telecone with you the security cheques will be dispatched to you tomorrow on the provided address. Kindly confirm the receipt of the same.
The cash back has processed and same will be confirmed to you in the first week of december.
Thanks & Regards
%%%%%%__
Hemavathi
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--PL Blr/RAC/BLR/AXISBank wrote: &--
To: Srinivasarao Potnuru < [email protected] >
From: PL Blr/RAC/BLR/AXISBank
Date: 11/22 01:01PM
cc: JPNagar. [email protected], JPNagar. [email protected]
Subject: Re: Fw: Re: 'AXISIBRM=007-929-151' Regarding loan account
Dear Sir/Madam,
Thank you for your Email
We will not be able to provoide the tentative date as it is a bulk processing. The minimum TAT for cash back process is 30 working days. We will intimate you once the same is ready.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected]
From: Srinivasarao Potnuru < [email protected] >
Date: 11/20 04:40PM
cc: JPNagar. [email protected], JPNagar. [email protected], [email protected], cmt.co @ axisbank.com
Subject: Re: Fw: Re: 'AXISIBRM=007-929-151' Regarding loan account
Thanks for processing now.
But it is very unfortunate that, i keep listening that it is processed and will be getting in few days always. At least now it got processed. I will be happy if you could give me tentative date.
Thanks,
Srinivasarao Potnuru
On Sat, Nov 20 at 1:05 PM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
The cash back was not processed for the year 2010 as your loan tenure is completed. We have processed your request and we will intimate you once the same is ready.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected], JPNagar. [email protected], [email protected], [email protected], cmt.co @ axisbank.com
From: Srinivasarao Potnuru < [email protected] >
Date: 11/20 10:30AM
Subject: Re: Fw: Re: 'AXISIBRM=007-929-151' Regarding loan account
Hi,
Good day to you.
Thanks for communicating about security cheques and 10 working days means it should be by 1st Dec.
Could you also confirm me about the status for 1% cash back.
I want to reiterate that my last EMI is paid on 5th Sep 2010.
Thanks,
Srinivasarao Potnuru
On Sat, Nov 20 at 10:22 AM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
We would like to confirm you that the security cheques retrival have been processed and the same will be retrived in 10 working days.
Kindly oblique.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Forwarded by PL Blr/RAC/BLR/AXISBank on 11/20 10:18AM &--
To: Srinivasarao Potnuru < [email protected] >
From: PL Blr/RAC/BLR/AXISBank
Date: 11/16 10:26AM
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Dear Sir/Madam,
Thank you for your Email
The cash back is under process we will intimate you once the same uis ready.
The security cheques retrival is already processed we will update the status in 3 working days.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected], JPNagar. [email protected], [email protected], cmt.co @ axisbank.com, [email protected]
From: Srinivasarao Potnuru < [email protected] >
Date: 11/15 07:16PM
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Hi,
Good day to you.
I have several questions here.
1. As per this mail chain, in 9th Sep mail, it was mentioned that after 30 days of loan closure i will get my security cheques and recent mail say 60 working days. My doubt is which customer representative is trying to fool me i.e. customer. Are Axis bank does not have process?
2. In 60 days i should get 1% cash back. My loan last date is 5th Sep 2010 and my understanding is 60 days in completed already. Still you are not in a position to commit when you can deliver the same. If i dont pay EMI in time, do you ignore???
3. When ever i call customer care, the standard practice to say with in one week, everything will be settled. Is this standard sentence trained?
Request you to please help me with my closure things of this loan.
Finally, My loan account number is 245010600578479 and it is a personal loan.
Thanks,
Srinivasarao Potnuru
On Wed, Nov 10 at 10:42 AM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
The cash back process will take min 60 working days from the completion of the required tenure. We will inform you once the same is ready.
The security cheques retrival has been processed we are yet to receive the same we will intimate you once the same is ready.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected]
From: Srinivasarao Potnuru < [email protected] >
Date: 11/09 05:43PM
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Dear Sir / Madam,
Could you please help me with my Security cheques and cash back of 1%.
My loan account number is 245010600578479
Thanks,
Srinivasarao Potnuru
On Mon, Nov 8 at 11:17 AM, Srinivasarao Potnuru < [email protected] > wrote:
Hi,
Could you please help me with my Security cheques and cash back of 1%.
Thanks,
Srinivasarao Potnuru
On Tue, Oct 19 at 11:54 AM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
The NOC is been dispatched on 12.10.2010. The security cheques are yet to retrived we will intimate you once the same is received by us. The cash back is under process we will intimate you on the sma eonce this is ready.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected]
From: Srinivasarao Potnuru < [email protected] >
Date: 10/18 11:19AM
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Dear Sir,
I had not received my NOC, security cheques and 1% cash deposit till date.
I am not sure, how many times you will miss the commitments. If you can see the mail chain, for NOC dispatch the commitment failed couple of times.By this time, i should have received security cheques also.
Please do something needful. I hope i will get a professional service atleast now.
Thanks,
Srinivasarao Potnuru
On Mon, Oct 11 at 3:09 PM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
We regret for the inconvenience caused.
The NOC will be dispatched in 2 working days time.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected]
From: Srinivasarao Potnuru < [email protected] >
Date: 10/11 02:52PM
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Dear Sir,
As per the mail chain, on 9th Sep it is given in writing that i will get NOC in 15 days and security cheque in 30 days.
So far i had not received even NOC. I request you to please do the needful asap.
However the 1% cheque will come in 60 days. I expect at least that will come in time.
Thanks,
Srinivasarao Potnuru
On Fri, Oct 1 at 2:17 PM, Srinivasarao Potnuru < [email protected] > wrote:
Hi,
My communication address is :
Srinivasarao Potnuru,
No:9, Ground floor
1st cross extn
Lakshmi layout
Munnekolala
Marthalli
Bangalore -37
Ph: 080 42086390
Mob: 99162 45760
Thanks,
Srinivasarao Potnuru
On Fri, Oct 1 at 1:13 PM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
We have processed you request for NOC. The same will be dispatched in 10 working day. Kindly confirm your communication address to dispatch the same.
Thanks & Regards
%%%%%%__
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: [email protected]
From: Srinivasarao Potnuru < [email protected] >
Date: 09/30 09:10PM
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Hi,
I had not received any documents so far. NOC supposed to reach by this time and could you please do the needful.
Thanks,
Srinivasarao Potnuru
On Thu, Sep 9 at 3:40 PM, < [email protected] > wrote:
Dear Sir/Madam,
Thank you for your Email
The NOC will be despatched to your address in 15 working days. The security cheques will reach you in 30 working days.
The cash back process will take min 60 working days from the completion of the required tenure. We will inform you once the same is ready.
Thanks & Regards
%%%%%%__
Chaitra R
Customer Service Dept.
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel : 080-22066000
Note: It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID: [email protected]
&--Srinivasarao Potnuru < [email protected] > wrote: &--
To: IT Helpdesk < [email protected] >
From: Srinivasarao Potnuru < [email protected] >
Date: 09/09 03:13PM
cc: [email protected], [email protected]
Subject: Re: 'AXISIBRM=007-929-151' Regarding loan account
Hi,
When i contact the branch, i was informed that loans are managed by RAC and their mail id is < [email protected] >.
If i send mail to that id, now the response is to meet branch head. Now i am fully confused and not sure whom to contact.
Out of 4 queries below, third one is cleared as only 9340 is debited from my account as last EMI. Now i need answers only for other three and i request you all to please do the needful.
Thanks,
Srinivas
On Thu, Sep 9 at 2:13 PM, IT Helpdesk < [email protected] > wrote:
Dear Sir/Madam,
Thank you for writing to us.
With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at JPNagar. [email protected]
OR
You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.
1800 233 5577
1800 209 5577
1800 103 5577
From a BSNL or MTNL landline - 1860-425-8888 (from anywhere in India)
Assuring you for the best care and attention all times.
Thanks & Regards
IT HELP DESK
AXIS BANK LTD
&--Original Message&--
From: [email protected] ([email protected])
Date: Tuesday, September 07 08:43 AM
To: [email protected] ([email protected])
Subject: Regarding loan account
Branch Id: Hi,
Good day to you.
My loan account number is 245010600578479 which is going to close this month. I had mailed before 2 months to update my address with required proof and not sure if it is done.
1. Could you let me know, to which address (Please type address) and when i will be getting the deliverable documents @ loan closure.
2. Every year, i used to get 1% cash back on this loan. When will i get the same for this year.
3. The loan balance is Rs: 9243 and my EMI is 10, 534. With interest i should hardly need to pay 9400. How can you adjust this money now. Will you pay back in my account
4. While opening loan account, i had given 3 blank cheque and when can i get them back?
Thanks,
Srinivasarao Potnuru
Mob: 99162 45760&- User mail Id: [email protected]
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
--
Srinivasarao Potnuru
--
Srinivasarao Potnuru
--
Srinivasarao Potnuru
0 comments