I Suniel Shah, have a new Skoda Superb Elegance model of Jan. I was happy with a cholamandalam bumper to bumper policy which i have for my other skoda superb. I insisted to have the same for this car however i was forced to buy this policy from your company, its called a drive assure-economy, my policy num is OG-11-1902-1801-00005439. on the 24th of march i had a complaint reg with your online services of logos being robbed (pls read the complaint it clearly mentions only logos robbed). as i was told to register an fir, i didn't want to for such a small amount, so didn't claim and bought new logos on the 27th april.
On the 7th of May my car was hit on the left front side and scratched badly all over and logos were missing again. I then decided to put an fir on mon the 9th May, and the car was taken to the kandivali jmd on monday itself.
The surveyer from bajajallianz Mr. Amol. Sawant has harassed me to no end. He kept the car work on hold till now, its been 5 days. He forcing me to accept two claims, when its all one incident and fir has been given to him stating that clearly. He asked me for the bill of the logos which i bought on the 27april (initial complaint not claimed). He just wasting my time, so i give up and put it as two different claims and is also now telling me it will take a long time as we are investigating the matter (its so clear), so you can pay fully for the car, we'll settle later if we feel appropriate. We have been duped by this company as you have fraud people working for you who harass your clients. Kindly investigate this matter and he should be held accountable for cheating and harassing genuine people and their case. Do you think I will tie up again next year with your company, no ways. So you're not looking for repeat clientele.
Regards,
Suniel Shah
9821280280.
0 comments