Yesterday we received a call from Bajaj capital at our BSNL land line#. Her name was Aishu, She was inquiring about my Dad who is no more. Twice or thrice my Mom has just hung up saying he is not there. Yesterday she demanded information from Mom saying every time I call you say he is not there, please give me a date & time to talk to him. That is when she disclosed that he is no more, then she has asked if the information about children, when my Mom asked the reason for it. The lady has said that my Dad had taken a insurance policy for 1 lakh & the policy has been matured now & we have to collect the money immediately. She has given her contact details & also told that you need to come tomorrow only to collect or the money will be written off as the date would expire. My Mom told her that we don't have any records of such policy & we also don't have the policy to claim. The lady Aishu said that is OK, please bring the telephone bill or ID proof to prove that you are his wife & since we have all the details about the policy we will give the money. My mom has requested her that my daughter & son in law both are working they will not be able to come tomorrow (Friday) can they come & collect it on Saturday. She has denied saying tomorrow is the last day to collect the money.
On Friday morning me & my husband tried calling that number @ 8.30 AM, but theree was no response. However she herself called us back seeing the missed call to my husband's number @ 9.00AM & he was already on his way to office. She said the same story to my husband & specified that there is no need for you mom in law to come; it is more than enough if you & your wife come with the address proof & also the proof to prove that she is related to insure. Since my husband was not well & he had to be hospitalized to undergo Angiogram on the same day, I called up that lady Aishu & requested her saying my husband his not well, please let me know if I & my mom can come & collect the policy money. That lady was so rude she started saying I just called your husband he said he is ready to come & now you are coOKing up stories, I politely told her that he is really not well he might agree to come but being his wife I need to take care of his health right. My God you will not believe her reply she said OK you keep taking care of you husband & we will keep 1 lakh with us only & you will lose the money forever. We are giving money & you people are not ready to come & collect. She also said that we had sent a notice 3 months earlier & you people missed to act on that also. We are so sincerely calling you to give your money & you are not ready to come. Since theree was festival on Monday she said our office will be closed on Saturday & Monday & then you will not have any opportunity to get the money.
Just to keep my Mom's words in spite of all this we went to the address provided by the lady "Bajaj Capital" Barton Center 2nd Floor Unit 210. MG road Bangalore. She also specified that we need to be there by 2.00PM. In between she called three times to confirm if we are going there. I was a little skeptical here as to why she is calling us so many times if the policy is expired & nobody is claiming the money the company will be very happy to keep it as profit. Anyways we had decided to go we went there. My husband was already in the office early today as he had to be hospitalized in the evening. So we thought we will go to the hospital directly after attending this issue in MG road. We spent money on taxi & finally reached there to find a shock.
We reached the office & inquired for Aishu the lady in the reception said that Aishu is on leave & she had explained all the details to her & she will only attend us. OK then she started filling the form taking our ID proofs. Again I saw some kind of fraud there, she said the policy will be issued in my husband's name & I Will be the nominee. I said I am insured’s daughter & it has to be transferred to my name or should be given to my mom why is it your filling the form in my husband's name. She started telling all stores & I was not convinced. Finally after posing more questions to her she disclosed that there was no policy as such in his name they just called to give a fresh free policy for 1, 00, 000 that will be valid for one year & from the second year if we wish to continue we need to pay a certain amount of premium ever year. I was so angry I just wanted to thrash that lady. We just started questioning her asking why did they give false information & call us here to give a new policy. We also explained that we came all the way here even though my hubby was not well just because they assured us to pay money.
At our surprise there came a guy from inside & started shouting at us & abusing us. And there also came a lady who started speaking in the same sense. We were really taken back, first of all we have spent so much money took off from office & went there & on top of that they are abusing us only. I think they have kept trained people like this so that who ever comes there doesn't agree to take the policy they just play safe like this. I was really angry & I started shouting at him & my husband also shouted at them. When we started shouting at them they even made a statement that I will see that I something bad happens to you & I know what I need to do. Later we just came out as we had to go to hospital also & my husband was already tired. Then I called the number of Aishu, as usual they said she is out & she can't attend the call. Somebody by name Srinivas who claimed to be her Team Lead spoke to us & started saying that his employees would not give such information & we are just creating stories on them & complaining about them.
This is the kind of cheating Bajaj capital is doing to people. They are not even registered office. We were very upset with this event. We were already upset with my husband's wealth even after telling them about this they have played such a dirty trick on us. I don't know how long this people will survive cheating people like this.
I was amazed to see so many stories that happened similarly when I googled about bajajcapital, am amazed why nobody is taking any action on them & they are happily doing business, enjoying the fruit troubling people. I seriously would be happy to see some kind of action taken on them. However I am going to give a police complaint also just with the hopes that they would take some action on them.
Thought I will also share my experience so that like me others don't waste their time and money in this scenario.
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