We Purchased a product from Reliance Digital and were offered Rs 41512/- as consumer durable loan (interest free) from Baja Finserv.
They did not provide us documents and got signed certain agreements.
A total no. of EMI's was told and it started on time.
What was shocking that after the expiry of period, Bajaj Kept on deducting the EMI. When we noticed, we ran to the store.
To our shock, they already knew it and told that it would be refunded.
The story does not end here.
Bajaj accepted that it has charged more EMI and said that it would refund (though it took a long time for them to accept this fact and they made us run from post to pillar).
When the time of refund came, they told us that Reliance has done the fraud and fruaulently taken more money..Finally after discussions, it was proved that Bajaj Finance Ltd was at the wrong side. They called us again and again but failed to refund on one pretext or another.
THESE PEOPLE HAVE ACCEPTED THAT THEY HAVE CHARGED MORE EMI'S..is anyone at top at Bajaj Finance listening to this???
I'm sure they refund the people who approach once they find out the truth and gulp the money of consumers who do not notice this.
I am now looking for refund cost of harassment my travel cost to the store other expenses incurred due to their negligence.
We are now seeking remedies for this fraud company and would highlight it so that the consumers are not taken for a toss.
Thanks/regards,
Ganesh Kamath
09871262643
[email protected]
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