Last time, I registered a complaint on Bajaj Finance to return my original RC, NOC and Keys on Septemer 2. I got my clearance of RC and NOC but again they started creating trouble to return my original keys. The executives Ramesh and Ravindar spoke vulgar in this regard by stating that where should we search your keys, did you give it tome personally that you are asking us. They are asking me to visit the showroom for my keys and when i said that the showroom responded that they have no link to the keys on loan, the next moment they say not the showroom go to the main dealer. When i asked him how is it related to showrooms and why do i need to take all this headache, he says i didnot receive any keys from the showroom and started asking me whether i handedover the keys personally to him. Then i asked him how can it be that without proper credentials the company released loan to me and asked him about the process. Then he started telling "You didnot give me the keys and i cannot search your keys. Why should i search your keys and if you want your keys go and contact the toll free number". To my dismay he also used vulgar and foul words in between and that made the discussion heated. He hanged the phone in between. I tried reaching him continuously but continuously they lifted and without speaking hanged the phone. Later on when i called from a different number, the phone was lifted and when asked about Ramesh, they told that he went for a tea break. When i asked who is on the line, then he said Ramesh the phone is for you but Ramesh didnot turn up but in the background he stated he needs the bike keys and now who will search for his keys, he is a mental asking for keys just hangoff the phone. He used the words which is not appreciable. He also stated whatever you want to do come to office and i will see you.
I dont understand why am i getting such a excellent service from Bajaj Finance. I just felt like going to the office and slapping this guy for creating all the trouble. I am seriously pissed off this time and would like to understand whether we have to take strong steps hereon with Bajaj Finance as the cordial request are being dealt very rudely by Bajaj Finance.
I would like to have a proper response and get my keys back failing which a serious action will be recommended. Ramesh and Ravindar, executives of Bajaj Finance think that the customers are fools and cock bull stories from them is appreciated. Remove such employees who hinder the image of the company.
If you check the complaints column, the most number of complaints and concerns are from Bajaj Finance and i request all not to be another victim of this bad behaviour.
Regards,
Kailash
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