Sub.:- A complaint in Reference to the below mentioned Loan Account.
Dear Sir,
This is for your information that I have received a letter against the loan account no 326171 on 10/03 from “MAS Financial Services Ltd.” It is noticed that in that particular letter MAS Financial Services Ltd. clearly indicated that my first EMI of Rs. 1709/- is due.
Few days ago I have applied a Personal loan to loan agent.
He told me for success of loan of Rs.50 Thousand and receives Rs.1000 for processing charge and original documents alongwith blank cheques to do the loan. He said that without the processing amount, he cannot start the process. He said the loan would be sanctioned and so I agreed to pay for the processing amount. He agreed to provide me loan after verifying my details and my credit standing. And when the time of the signing of the agreement came within the next day of informing that they have approved my credit standing and other details, they said that the interest rate is increased as their previous scheme got over. How is it possible that they inform one rate of one day and another rate after everything is agreed by the customer.
Therefore, I refused to take their loan and I am happy that I made such a decision.
But he did not return my latest original documents and blank cheques. I do not know why they charges all the processing fees and why they are not sending my documents till date???
Now, bank is sending cheque to his bank account. But there is no enough balance so, the cheque is bouncing.
I have receiving threating calls on my mobile as well as my land line no. from MAS Financial Services Ltd. Collection dept. who is using unparliamentry and abused words me on call.
I demand an explanation that till date I have not received any communication/ confirmation and more so over, no cheque/ payment from the MAS Financial Services Ltd., then how come they can demand EMI from me.
I wonder, which is this kind of banking, where without giving loan to borrower, the lender (MAS Financial Services Ltd.) demands repayment.
I am completely baffled and frustrated at such a lingering and dark functioning of the bank. I state in clear terms, that you cancel this loan with immediate effect, I am not liable for a single paise payment to you, and if you people try to harass me, I would be forced to lawful measures against Bank.
You are advised to revert to me with the confirmation of cancellation of this phantom loan and return my documents at the earliest.
I have been harresed by MAS Financial Services Ltd. collection dept. I m suffering from mental stress &feeling like to do suiside & I will do like this…. For that the MAS Financial Services Ltd. will be responsible.
I have already waited for your response and now bullishly you demand EMI without disbursing loan to the borrower.
Thanking You,
ASHOK DEVRE
5, Ruxmani Bunglows,
B/S Surya Nagar,
B/H Nikol Gam,
Ahmedabad-382350
Email- [email protected]
Mob.-9979279458
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