Dear Sir,
This to bring to your notice the Rude and Rough Behavior of the employees of Bank of India (Branch Details: Malad (E) Mumbai -400097). The Behavior of the employees serving at this branch has crossed the limits. Customers are treated as if they are servants of the bank. Employees at this branch are in a illusion that they are the only people who have work load and most busy in this world and all others (customers) are totally free and have no work in life. I understand the pressure because of year ending. But it is common for everyone. It is not restricted to employees of Bank of India Malad (E). I being customer expect at least some respect and also some service from the bank employees.
The moment you ask something from them they start shifting the responsibility on one and other or start grumbling they dont have time. They keep on saying "humare pass time nahi hai, Tode din baad anna" to every customer. I have visited almost everyday till today from start of this year and that too twice everyday but still I am not able to get what I want. Is this what we expect from the bank employees. I understand it might not be possible at peak hours but it is possible before closing hours or on some day. I have decided that if I dont get a good response from these people soon I will definitely shift my accounts to some other bank. I hope you understand the precious time and energy we need to invest at our workplace. If we continue to loose time and energy for these issues then we cannot concentrate on our work and also remain disturbed because of such behavior. I hope you will take some appropriate action to bring things and employees behavior to normal state.
Regards,
Anmol.
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