As i am the barclay credit card holder for 2 years, on month of jan i made transaction of arround 600.00 INR, which amount i suppose to pay by 22 feb but barclay bank did not send any statement on my addres not even message on mobile phone, so i forgot to made payment .finaly on month of may i got message on mobile that i need to pay 1900 aprox.by 22nd of may. then i spoke to barclay bank customer care about that message they told me that all this amount is including all late payment fee and taxes.then i asked them how much i need to pay now including may month that was full final 2605.00 INR.
i agreed and made the paymentof 2605.00 by cheque.
even that time i made request for close my card as i dont wish to use it.
after 1 month i got a message that i need to make payment of 648.17 INR, i was socked and immediately i called up bank customer care then i came to know that that time i made 70.00 INR less payment which is actually some charges which they did not tell me, that time they asked me make final payment of 2605.00INR.and after that your card will be closed.
last week i made request for reversal of that extra amount and bank declined that request.
now i am requsting to consumer forum please help me out.
Kamalesh k. Joshi
[email protected]
9819735184
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