Dear Sir,
This is in regards to my personal loan from Barclays Bank PLC.. The loan account number is LC024911006224552.
I am very displeased and ultimately frustrated with the way the Borivali branch in Mumbai is handling my case and waiting to take legal action against the bank.
I had foreclosed this loan on 14/06 as per receipt number 441930 and had an EMI deducted the next month after foreclosure in July and not only that, there were two more attempts made and this caused the EMI to bounce on my account. I have visited the branch over a dozen times to get the EMI refunded and find out why they have not got an approval to close the loan and refund the amount and I have been waiting for approx four months since then. Also this has affected by CIBIL report since they had not deducted my first EMI and i paid them by cheque.
The person handling this case is Monank Shah from Borivali Branch, in Mumbai.
I have also emailed them twice at [email protected] and got two reference numbers. The first email was sent on 10/20, the reference number EZ201010200024 and then followed up with another email on 11/08 and that reference number is EZ20101109003d.
I request your attention to this matter and hope to get this resolved at the earliest.
Thank you,
Rudolph Ramos
Mobile : 9821318151
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