Barclays
Barclays Gold Credit Card # 4339485803630919 - Priority Circle Membership Fraud

Dear Sir,

My name is Ajay Pillai and I was holding a Barclaycard Gold Credit Card # 4339485803630919, wherein I indulged into a query and a problem of a transaction cancelled but not credited to my card account. This was a priority circle membership fees (to upgrade to the Priority Circle) being levied to me however I’ve already requested them to reverse the same since I was not interested in that proposal.

Also it was a fees levied by bank and not any purchases/shopping etc. done by me so I believe they have no rights to harass me for paying such dues back.

After series of communications and informing the same to all the entities in Barclaycard the issue is still resolved.

However in the mean time the bank officials have notified CIBIL of this and hence my name is reflecting in CIBIL as defaulter.

Please suggest how to panelise the bank & have this matter resolved with removal of my name from CIBIL list.

Regards,

Ajay Pillai

Mobile 91 9833220992

Attachment:- thread of email conversation with Barclays team:

"Stop Gold Card # 4339485803630919 &-gt; VERY URGENT 2009 5:01 PM

"ajay pillai"

[email protected]

Hello,

Please read the below chain of email's and stop sending me any further communication via email or phone

since I this card has been broken and sent to your official address.

This is Barclay's Priority membership fees levied on my card and I have already informed of my non-interest in this membership. So have this amt reversed in next bill cycle, I am no more a valued customer for Barclays.

Thanks & Regds,

Ajay Pillai

& On Fri, 30/5/08, ajay pillai wrote:

From: ajay pillai

Subject: Fwd: Re: Your Email Request to Barclaycard

To: [email protected]

Date: Friday, 30 May, 9:08 PM

Hi,

Spoke to a Customer Service Executive Mr. Nadeem on Helpline# 022-67242222 and explained the

issue's and concern also the line was transfered to onduty Supervisor Sharda Sharma who took my

issue into consideration and informed that she will require 7 working days to have this issue resolved

and also to get the reversal of charges currently showing in my outstanding.

Please co-ordinate with her and have this resolved at the earliest.

Thanks,

ajay pillai wrote:

Date: Fri, 30 May 15:20:06 0100 (BST)

From: ajay pillai

Subject: Re: Your Email Request to Barclaycard

To: [email protected]

Dear,

Please note that I am not laible to pay the outstanding amt which you are talking about since

this is not related to any Purchases I'v made.

This is purely a membership charges levied for Priority Circle which I had already denied

later. Can you stop this service as I no more hold a card with Barclays and I am least

interested with any further communication.

If this going to be continued then I will be forced to take legal action against your company for

Stop Gold Card # 4339485803630919 &-gt; VERY URGENT - Yahoo! Mail India Page 1 / 4

http://in.mc948.mail.yahoo.com/mc/showMessage? sMid=3&fid=%40S%40Search&fil... 1/6

harressing the customer (me) just for nothing but a membership charges levied by Barclay's

itself.

Hope you got my concerns and issues above and have this terminated asap.

Thanks,

Ajay Pillai

Barclay Card Service wrote:

Dear Mr. Pillai,

We refer to your email dated 26th May requesting us to close your credit card

account.

We note that currently, there is an outstanding balance reflecting on your card

account. You are requested to kindly arrange to make payment of this amount, post

which, contact us to close your card account.

We at Barclaycard value your custom and request you to please share with us your

issues and concerns for the closure of your card account. Your feedback will assist

us to enhance our services.

For further assistance or clarifications in the matter, please feel free to call on us on

the Barclaycard Helpline numbers mentioned below.

We trust this clarifies the matter and assure you of our best services at all times.

Yours sincerely

Customer Service Executive

24 Hour Customer Service Helpline:

Delhi Mobile Operators: 0124-

6752222, Private Landline Operators & MTNL customer: 95124-6752222

Faridabad / Ghaziabad / Noida / Gurgaon Mobile Operators: 0124–6752222,

Private Landline Operators & BSNL customer: 95124-675222

Mumbai Mobile Operators: 022-

67242222, Private Landline Operator & MTNL customers: 67242222

Pune / Nasik Mobile Operators: 022-

67242222, Private Landline Operators & BSNL customers: 9522-67242222

Rest of India Mobile Operators: (city code)-

60004444 & Private Landline Operators: 60004444

Email Service ID [email protected]

Did you know that convenience is just a click way? Pay your Barclaycard bills

online. Just log on to www.barclaycard.in

“Please do not reply to this mail, in case you need further information / clarifications

Stop Gold Card # 4339485803630919 &-gt; VERY URGENT - Yahoo! Mail India Page 2 / 4

http://in.mc948.mail.yahoo.com/mc/showMessage? sMid=3&fid=%40S%40Search&fil... 1/6

please write to [email protected]”

Hi, Barclaycard Gold Card # 4339485803630919 Valid From 07/07 Expires/End 07/10 This card has already been broken into four pieces and I am no more a valuable customer of yours. Kindly stop all the communication via email, phone, etc., since I am no more interested. Barclay Card Service

wrote: From: "Barclay Card Service"

To: Subject: Your

email request to barclaycard Date: Thu, 22 May 23:33:19 0530 st1:*

{behavior: url(#default#ieooui) }

Dear Mr. Pillai, We refer to your e-mail

dated 19th May requesting us to register your email id to stop sending any

written communication. We would like to inform that based on the information

provided by you, we are unable to trace your credit card details. You are requested

to please arrange to provide the correct card number or your mobile number

incorporated in your application to enable us to advise you on the same. We trust this

meets your requirements. Yours sincerely, Customer Service Executive. 24 Hour

Customer Service Helpline: Delhi

Mobile Operators: 0124-6752222, Private Landline Operators & MTNL customer:

95124-6752222 Faridabad / Ghaziabad/ Noida / Gurgaon Mobile Operators:

0124–6752222, Private Landline Operators & BSNL customer: 95124-675222

Mumbai Mobile Operators: 022-

67242222, Private Landline Operator & MTNL customers: 67242222 Pune /

Nasik Mobile Operators: 022-67242222,

Private Landline Operators & BSNL customers: 9522-67242222 Rest of

India Mobile Operators: (city code)-

60004444 & Private Landline Operators: 60004444 Email Service

ID [email protected] Did you know that

convenience is just a click way? Pay your Barclaycard bills online. Just log on to

www.barclaycard.in “Please do not reply to this mail, in case you need further

information / clarifications please write to [email protected]”

Hello,

Please stop sending me any written communication to my personal Email ID and Mailing

address since I have already closed my realtionship with Barclay's for more than a

Month. Please check my email conversation with Barclays and get this stopped

asap.

Thanks, Ajay. P Thanks & Regds, Ajay Pillai Thanks & Regds,

Ajay Pillai &&&&&&&&&&& Meet people who discuss and share your

passions. Join them now.

Thanks & Regds,

Ajay Pillai"