I had Barclays credit card, for which I had made request in month of December to be cancelled. At the time of making the request outstand due was less than 70 Rs, so the customer service agent suggested I need not pay anything, as the amount id below Rs 100 and my card/account will be cancelled immediately.
However, since than I have been getting statements month on month and the amount has now come to Rs 101.33. Had they told me to clear the amount in the first place I would have. Since than every month after receiving the statement I make the request to them to stop sending me these statements and they also promise about the same, but nothing has happened. Every month I spend not less that 30 mins of my time and call charges talking to their customer service executives, but no outcome. Can you please help me how can I now charge them for mental harresment?
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