After going through your advertisement in news papers on discounted rates of various items, I went to purchase all kitchen items from Big Bazar, NSP Delhi (Metro station). I found three prices of most of the items i.e. MRP, B.B. Prices and exchange price. When a person purchases 100 of items, he doesn't check these price in cash memo. But when I saw cash memo, I was surprised to see that many items have been charged more than the MRP which is an offence. The discount is hardly available in most of the items. I immediately made the complaint at 30717735 because nobody was picking up help line no. 18002002255. I was assured to check up the bill and get back to me, but nothing heard so far.
My Till No.: 3, Receipt No. 0002479 and Tr:4005 and bill amount is Rs. 6194/-
The items which are charged more than MRP: Kabuli Chana: Rs.70/ against MRP Rs. 68/-, Philips CFL 20 WATT: Rs. 225/ against Rs. 220/- 2 nos, Colgate tooth paste: Rs. 116/- against Rs. 99/- and Red Lebel Tea 860 gm: Rs. 315/ against Rs. 305/-
It is surprised that no discount was given on many items.
I am therefore submitting this complaint to compensate me within 3 days for charging extra charges, to and fro fare charges from my home to Big Bazar and back, mental agony, time wasted and cheating by you for wrong and misleading advertisement failing which I will have no option but to lodge FIR against the management of Big Bazar and take the help of Consumers Court.
R S Tyagi, Chief Project Director
Bungalow No. D-2, CHANDRAWAL WATER WORKS-II, CIVIL LINES DELHI-110054
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